Terms of service

Terms of Service

Welcome to LUXORA. By accessing our website and purchasing products from our store, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

General Conditions

By using our website, you confirm that you are at least the legal age required in your location or have permission from a parent or guardian to use this website.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Pricing

We make every effort to display accurate product descriptions, images, and prices.
Product colors may slightly vary due to screen settings and photography conditions.
Prices and product availability may change without prior notice.
We reserve the right to correct any errors in product information or pricing.

Orders & Purchase Agreement

When you place an order with LUXORA, you agree to provide accurate and complete information.

We reserve the right to:

Accept or cancel any order.
Limit quantities of products available.
Cancel orders due to incorrect pricing, stock issues, or suspected fraudulent activity.

Once your order is confirmed, you will receive an order confirmation through your provided contact details.

Payment & Cash on Delivery

We offer secure payment options through available payment providers.

For Cash on Delivery (COD) orders:

Customers must provide accurate contact information.
Customers are responsible for accepting delivered orders.
Repeated refusal of confirmed orders may result in restrictions on future purchases.

Shipping & Delivery

Delivery times may vary depending on location and shipping conditions.
LUXORA is not responsible for delays caused by courier companies, weather conditions, or circumstances beyond our control.
Customers must provide correct delivery details to avoid delays.

Returns & Exchanges

Returns and exchanges are handled according to our 7-Day Return Policy.

Products must meet the return conditions mentioned in our Return Policy before approval.

Website Usage

You agree not to:

Use our website for illegal purposes.
Attempt to damage, hack, or interfere with website security.
Copy, reproduce, or misuse our website content, images, or branding without permission.

Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and designs, belongs to LUXORA and may not be copied or used without written permission.

Limitation of Liability

LUXORA will not be responsible for any indirect losses, damages, or issues caused by misuse of products or circumstances beyond our control.

Third-Party Services

Our website may use third-party services such as payment gateways, courier services, and analytics providers. These services operate according to their own terms and policies.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of our website means you accept the updated terms.